Like any transportation service, car shipping comes with its own unique set of questions. Most people consider, do I need to be present for both pickup and drop-off? While the simple answer is yes, there are a multitude of circumstances in which this can vary based on the company you select and your individual needs.
In this thorough guide, we will dive into the logistics of what prerequisites you need to meet in terms of being present, how the various stages of the process unfold, and what 1st Car Shipping can do for you in terms of making the journey as seamless and effortless as possible.
Step 1: Understanding the Pickup and Delivery Process
As with any task, it is crucial to break down your goals into various manageable pieces in order to come up with an effective plan. Decide if you need to be at the location for the car pickup or drop-off. The method of transport you decide also, plays a massive role; alternatively, if you select open transport versus enclosed transport, both methods involve the same basic steps although differing standards and conditions will apply.
- Car Pickup
Pickup is the initial procedure where the transport carrier comes to pick up the car. This normally includes the following steps.
– Booking of Pickup. The transport company sets a pickup date that could either be very specific or within loose parameters (for example, Morning/Afternoon).
– Inspection & Billing. The driver inspects the vehicle for existing damage and you both sign the Bill of Lading Inscription confirming the vehicle’s condition.
– Loading the vehicle to the carrier for later transportation to the location of its intended destination.
- Car Delivery
Delivery is the last step where the vehicle is dropped off at the location which was agreed on beforehand. The process is the same like pickup, but the other way around.
– Inspection & Billing. The transport driver will check the vehicle one last time to confirm no damage was done during transport.
– Customer acknowledges the signing of the Bill of Lading stating receipt of the vehicle in the agreed conditions.
Step 2: Your physical presence during the Pickup – Is it required?
In most scenarios, your presence is not strictly essential during the car pickup, however, there are some situations where your presence is recommended. Here’s why:
- Inspection of the Vehicle
When the carrier comes for pickup, you must have the vehicle’s documents and claim,
Including before-and-after photographs and notes. Even though the driver will perform a check, it is better for you to be there so you can confirm any scratches, dings, or other damage that needs to be noted. Having this documentation is critical for the comparison at the time of delivery as well as the insurance claim.
– If you cannot attend the meeting, you may assign a trustworthy person to represent you. A spouse, neighbor, or even a close friend could act as a proxy.
– Depending on the circumstance, some drivers might be able to take photographs that show the condition of the vehicle, but you should always try to be there just in case.
- Key Handover and Vehicle Documentation
As for the handover of keys, the car’s key must be handed over to the driver. In case you cannot meet the driver face to face, you can drop off the keys with someone you trust at the pickup spot. Some car shipping companies offer remote key exchange under specific terms like leaving the key inside the car or giving it to a neighbor. Always verify with your transport firm to understand the procedure.
- Special Requirements
Extreme care in handling or additional attention is sometimes necessary for certain vehicles or situations, and your physical presence lets you give any special directions straight to the driver. For instance, when shipping a valuable car or classic automobile, you may prefer to command level of care the driver must use to load the car.
Step 3: Do You Need to Be Present for Delivery?
Just like with the pickup, you may opt to be absent during the delivery, but doing so does have its perks. Here’s why doing so might be helpful:
- Final Inspection and Acknowledgment
Both the driver and the recipient will attend to a visual inspection of the vehicle to make sure that no harm has been inflicted on it for the duration of transport. If you cannot make it, you may assign a representative (family member, friend or anyone you trust) to be present on your behalf. They would have to affix their signature on the Bill of Lading to attest the vehicle’s condition at delivery.
In the case that you do attend, you are able to:
– Conduct an inspection of the vehicle firsthand to ascertain that no changes have been made since the pickup.
– Capture snapshots of any inconsistency if you need to make a damage claim to the shipping company or the insurance company.
- Factors Influencing Delivery Locations
Delivery location is another factor that needs consideration. If a vehicle is being delivered to a remote area where the transport truck cannot easily gain access (for instance, narrow streets or hectic urban areas), you might require assistance being present to oversee the unloading process or assist navigate the delivery driver.
In your absence, the transport company may need to change the delivery point or set up another location, which may lead to inefficiencies, additional delays, or expenses.
- Methods of Payment Completion
If there are additional charges such as those occurring outside the agreement of the contract, being at the session gives an opportunity during delivery to complete any pending payments and complete the transaction immediately.
Step 4: What If I Can’t Be There for Pickup or Delivery?
Planning ahead would be particularly useful if you cannot be present during the pickup or delivery. Consider taking the following steps:
- Pick a Person of Your Trust
A friend, family member or even a neighbor can take your place during meeting the transport driver. This individual should be able to sign the paperwork that includes the deed of keys. Also, you should provide a verbal description about the vehicle’s condition and how it’s supposed to be treated during transport, so that they can follow those blindly.
- The Arrangement for the Key Change Must be made
An essential detail regarding the key handover is that if you can’t show up, you may leave the keys with a trusted third party. In rare circumstances, the transport company can allow you to leave the keys securely in the car, if they have such a policy. You should be ready to explain to your representative all the key points in detail.
- Ensure Remote Communication
If you cannot attend the scheduled pickup and delivery of your vehicle, ensure that you have a working arrangement with the driver and the transport company. Having the driver’s mobile number helps since you can call with any details or issues that need to be sorted out at the last minute. Moreover, any instructions pertaining to special delivery or collection should be relayed in advance.
At 1st Car Shipping, all our clients are able to manage the schedule for the pickups and deliveries regardless of whether they are present or not. Our customer service specialists are available 24hrs a day to assist you in managing any appointments or issues that you may have.
Step 5: How 1st Car Shipping Can Help
At 1st Car Shipping, we appreciate that some people may not be able to pick up and deliver their cars during their physical working hours. This is why we have integrated flexible timing features and reliable systems into the transport framework to ensure the vehicle gets there safely and without requiring the client to be present.
– Timely Updates: 1st Car Shipping guarantee prompt updates on vehicle transport to clients enabling follow-up calls at convenient times for the clients.
– Easy Scheduling: Appointments for both collection and delivery are set based on the client`s schedule, lacking the requirement for the client’s physical presence.
– Experienced Support: Our professionals are prepared to meet with you if you have any issues or specific needs during the transport process.
Conclusion
Even though you’re not required to be present during the car pickup or delivery, there are perks to being on site that provide benefits around the inspection process, communication, and overall composure. If you do choose to not attend, putting a trustable person in charge to carry out the process allows for smooth sailing.
1st Car Shipping provides unparalleled support through adaptable and dependable car shipping services. Reach out for a quote and allow us to take the pressure off your hands knowing your vehicle is in good hands!